Corporate (CRM) – Details Fields

FieldDescription
Customer NameSpecifies the name of Corporate Account.
Postal AddressThe postal address of the Corporate Account. This may be different to their actual address
Office AddressSpecifies the address of the office where the Corporate Account is located, which may be different to their preferred postal address.
ContactAllows phone & fax numbers to be recorded, as well as email address, website address, Logo, and NIRU.
StatusThe status of a Corporate Account can be:
Active – The Corporate Account is open and can be used as a Corporate on a Job, or a Bill To.
Corp Only – The Corporate Account is associated with another Customer for Billing. E.g: Another branch of a main customer but billing is not used. This allows the Corporate Account to be added as a Corporate on a Job, but not a Bill To.
Closed – The Corporate Account is inactive and can not be used.
Hold – The Corporate Account cannot be used but has not been closed permanently either. This can be used to suspend accounts until payment is received.
Suspect – The Corporate Account is one that you are targeting to do business with in the future.
TypeSet to Corporate for corporate accounts.
CodeA unique code assigned to the Corporate Account to assist with identification and finding with search filters. This can be a alphanumeric or a numeral.
GroupUsed to group Corporate Accounts together if required. You can use words or numbers in this field to group your Customers.
CurrencySpecifies the currency of the Account’s transactions.
Referral (Source)Used to record the origin of how this account heard about your company.
DetailsA second level of detail about the Referral Source (how the account heard about you).
LanguageThe Corporate Account’s language.
CompanyThe company number at your organization who this Corporate Account is doing business with. Double-click to choose from options.
BranchSpecifies the branch at your organization that the Account is linked to.
Corporate AccountDefines the Customer as a Corporate account. This is what makes a Customer display on the CRM/Corporate module and allows them to be added as a Corporate on a Job.
Pricing AccountIf this Corporate Account gets billed directly, set Pricing Account to Y.
PriorityChoose from a list of priorities to designate high-priority accounts, particularly Suspects. Accounts can be searched for or filtered by Priority.
P/O ReqSpecifies whether Purchase Orders are required for the Customer.
CountryThe Country of the Corporate Account.
Acct MgrThe person at your organization who owns the relationship with the account.
Acct RepA second representative at your organization who is a point of contact for this Account.
TMA person at your organization responsible for mail-outs and marketing to this Account.
CRMIf this Corporate Account is a child of another company, the parent company will be displayed here. See Link Corporate Accounts.
PricingIf this Corporate Account should use the same pricing structure (tariffs) as another account, you can link them here. See Link Corporate Accounts.
CreditorIf this Corporate Account is a Customer of yours and also a Supplier, you can link them to their Supplier record here.
AgentIf this Corporate Account is also an Agent of yours, you can link them to the Agent record here.
CommentsGeneral Comments for internal use.
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