Field	Description
Claim ID	Claim Number. Automatically assigned by Moveware.
R/Plan	Removal Plan (Job number).
Type	Claim Category. Claim, Complaint, or Feedback
Claim Type	Type of Claim. Damaged, Missing or Both.
Caused By	Who the damage was caused by? Client, Destination Agent, Freight Agent, Hauling Agent, Origin Agent, Other.
Category	Category of Damage. Fire, Item, Major, Minor, Property, Vehicle, Water.
Resolved	Is the claim for this item resolved? Y or N
Client Notified	Has the Client been notified? Y or N
Post	Postcode.
Recv By	Person receiving claim.
Managed By	Salesrep managing the account.
Recv Branch	Branch receiving the Job.
Origin Branch	Branch where the Job originated.
Date Resolved	Date Claim was resolved.
Claim Resolved	Is the Claim Resolved? Y or N.
Priority	L(ow), M(edium) or H(igh).
Client Insured	Was the insurance arranged by the Client? Y or N
Insurance Claim	Is this an Insurance Claim? Y or N
Name	Name of Claimant. Defaults to Delivery Name.
Phone	Phone Number for Claimant.
Address	Address of Claimant.
Comments	Comments for Claim.
Notes	Notes for Claim.
Origin Branch	Branch that provided Origin Services.
Recv Brch	Branch that received the Claim.
Recv By	Staff member that received the Claim.
Managed By	Staff member that managed the Claim.
Date Uplift	Uplift date of the Job.
Date Claimed	Date Claimed was lodged.
Date Resolved	Date Claimed was resolved.
Date Form Sent	Date Insurance Claim form sent to Client.
Date Form Recd	Date Insurance Claim form received from Client.
Policy No	Insurance Policy Number.
Amount Claimed	Amount Claimed.
Amount Covered	Insured Amount.
Amount Owing	Amount Owing.
Amount Paid	Amount Paid.
Excess	Excess Amount.
Type	Double-click for options: Fire Damage, Item Missing, etc.
Items Claimed Missing or Damaged	Bottom table.
Item	Item Name.
Description	Item Description.
Details	Details of damage.
Currency	The currency of the listed value of the item.
Valued At	Item value in the above currency.
Claimed	Amount claimed.
Paid	Amount paid.
Resolved	Has this been resolved? Y or N

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