A company-wide list of missing and damaged items is displayed in the Missing Items window and can be used to assist Operations Managers in finding and coordinating searches for items that are missing or damaged. Items that have been found or repaired can be updated as Resolved.

To update a missing item:

1. In the main menu navigate to Quality or Operations > Claims > Missing Items / Damages.
2. Filter the item records by type or description.
3. Click on the required item and set the resolved field to Y.
4. Click Save.

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