To process a refund, the user must navigate to Receipt Listing on the Debtors menu. The user should search for the original Ezidebit receipt they wish to refund and then click on the following icon.

The user will be prompted to enter a password which was setup during the implementation of Ezidebit.

Once the password has been entered, a refund popup will be displayed, showing the original payment amount and the value to refund. The user can change the amount they want to refund by over-typing the refund amount.

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