Customer Management – Details Fields

A Customer record contains the below fields, and also displays the date the Customer was created, the user who created it and the last Invoice and Payment dates.

FieldDescription
Customer NameSpecifies the name of the person or company for which the Customer is created.
Postal AddressThe postal address of the Customer. This may be different to the Customer’s actual address.
Office Address Specifies the address of the office where the Customer is located. This may be different to their preferred postal address.
ContactAllows all contact phone and fax numbers to be recorded.
E-mailSpecifies the Customers e-mail address.
WebThe customer's website URL.
LogoThe customer's logo. Click the icon to the right of the Logo field to choose the location of the logo from your computer/server.
CodeA unique code assigned to the Customer to assist with identification and finding the Customer with the search filters. This can be a alphanumeric or a numeral.
OldThe customer's code on your old/previous financial database.
StatusThe status of a Customer can be:
Active – The Customer is open and can be used.

Corp Only – The Customer is associated with another customer. E.g: Another branch of a main customer but billing is not used.

Closed – The Customer in inactive and can not be used.

Hold – The Customer cannot be used but has not been closed permanently either. This can be used to suspend accounts until payment is received.

New - A new Customer that has been created by staff on a Job and is to be reviewed by the person responsible for the Customer list. This person can then set the status to Active once they've reviewed the Customer details.
TypeSpecifies the type of account such as Agent, Contra, Corporate, Other, Private or Storage.
GroupUsed to group Customers together if required. You can use words or numbers in this field to group your Customers.
CurrencySpecifies the currency of the Customer’s transactions.
CollectionA list of payment options that must be followed with the Customer. If there are no specific payment options leave the field blank.
Pay MethodThe payment method to be used with the Customer.
Referral/SourceA code used to record the origin of bookings made with the Customer.
DetailsA second level of the Referral/Source code used to record the origin of bookings made with the Customer.
LanguageThe Customer's Language.
Def Bank AcctYour bank account for the customer's reference. Used in reports (such as on the invoice document).
ProductRemoval/Job Product linked to the Customer.
CRMThe Corporate Account linked to this Customer.
PricingThe Pricing Account (tariff) linked to the Customer.
CreditorThe Creditor/Supplier record that is the same entity as this customer.
AgentThe Agent record that is the same entity as this customer.
CommentsComments about the Customer.
CompanyThe company number at your organization for this customer.
BranchSpecifies the branch or state that the Customer is linked to.
PriorityThe Priority of the Customer.
Web IDWeb Interface ID Number (Allocated by Moveware).
Rev GrpThe Storage Rate Revision Group the customer should be included in.
CountryThe Customer's Country.
BankingThe Customer's Banking/Credit Card details. See Enter Customer Banking Details
Corporate AccountDefines the Customer as a Corporate account. If Y, additional corporate information can then be viewed in Corporate/CRM.
Pricing AccountDefines the Customer as having pricing specific to this Customer.
Print StatementSpecifies whether a statement will to be printed for this Customer. Set to E if the Customer's statements are emailed.
Print InvoicesSpecifies whether invoices will be printed up for this Customer. Set to E if the Customer's invoices are emailed.
Combined InvoicingIndicates whether the customer can used Combined Invoicing.
Combined StorageSpecifies whether there storage associated with the Customer.
Combined CratingIndicates whether the customer can used Combined Crate Invoicing.
P/O ReqSpecifies whether Purchase Orders are required for the Customer. When set to Y, a popup will occur advising a PO is required when this Customer is used as the Bill To on a Job. It will also prevent an invoice from being posted if a (Purchase) Order number does not exist on the invoice.
Fine Art/Asset ManagementSet to F if this Customer is a Fine Art customer.
Set to Y if this Customer is an Asset Management customer.
Set to I if this Customer is an Interior Design customer.
Bad DebtorBad or Doubtful Debtor.
Provision for Bad Debtor
TermsSpecifies the payable terms for the Customer.
Credit LimitCan be set for the Customers to assist in managing accounts.
ACN NumberThe Customer’s Australian Company Name.
ABN NumberThe Customer’s Australian Business Number.
Vendor NumberThe Customer’s vendor number.
Control AccDebtors Control Account.
Tax TypeCompany or Private.
Acct RepThe Sales rep at your organization who is the primary contact for the customer.
TMTelemarking Sales Rep.
Acct MgrThe Account Manager at your organization who manages this customer.
CCThe Credit Controller at your organization who manages this customer.
Price Var %The default percentage markup.
OrderThe Customer's default Order number.
ContactsThe table at the bottom of the screen is to add additional Customer Contact person(s). See Adding Customer Contacts
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